FAQs: Billing.

Still have billing questions? Contact us today.
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How do I update my billing information?

If you need to update your credit card on file, please contact your account rep directly. They’ll walk you through the next steps.
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What types of credit cards do you accept?

We accept all major credit cards, including Visa, Mastercard, Amex and Discover.
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Do you accept ACH?

Not at this time. We currently only accept credit card payments.
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What should I do if my payment fails?

Contact your account rep directly. They’ll help you update your payment method and walk you through the next steps. If the issue persists, you may need to contact your bank.
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When can I expect my account to be charged?

Your account is charged on the 1st of each month.
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Will I receive a receipt?

Yes. You’ll receive a paid invoice on the 1st of each month.
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What payment gateway do you use?

We use Stripe, an established and secure payment gateway, to process your credit card payment.